Reference

bento123 Legal: Clear Rules for Your Account

Clear Legal terms help you understand account access, wallet checks and data choices before you open the lobby.

Account termsData choicesLocal-law accessPayment context
bento123 bento123 Legal: Clear Rules for Your Account
POLICY HELP

Account Help for Legal Questions

A clear contact path matters when a Legal question affects your account or wallet status.

Account access Use the account-help path when phone verification, a changed number or a sign-in issue blocks a Legal request. We may ask for matching account details before discussing private records.
Wallet status Send the payment receipt and wallet name when a Legal question concerns DANA, OVO, GoPay or QRIS. This lets us separate a policy query from a pending transaction status.
Policy request Ask through account help for a copy, correction or clarification of a policy clause. We will direct the request to the team handling account records and Legal matters.
RECORD HANDLING

How bento123 Handles Your Account Record

We keep Legal handling tied to the account details needed for access, payment checks and support responses.

Data collection

We use account and phone details to connect access requests with the correct profile. Payment references from DANA, OVO, GoPay, QRIS or bank rails may support transaction checks.

Cookie choices

Cookies can support sign-in continuity and page settings on your device. You can raise a Legal question about cookie use through account help and ask what choice applies.

Account security

Phone verification comes before account access, and we may request matching details before discussing private records. Do not send a password or share an active sign-in session.

Retention period

We retain account and payment records only as required for account administration, security checks and applicable Legal duties. Ask account help which record category your request concerns.

Changing details

Request a correction when your phone number or account detail is wrong. Include the current profile reference so we can check the request without exposing another account.

Closing an account

You can ask account help about closing your account and any records connected to it. We will explain which details may need to remain for Legal or transaction reasons.

Legal Answers for Indonesian Account Holders

These Legal answers address the practical questions you may search before opening or using a bento123 account. They cover local-law access, personal data, cookies, phone verification, payment references and account closure. If your situation is specific, use the account-help path with the relevant receipt or profile detail so our team can identify the right record.

Legal sets the conditions for account access, data handling, payment checks, security and closure. Read the current terms before opening an account, and remember that access depends on local law.

Access is available only where local law permits. Your location, eligibility and account details may affect access, so check the current Legal terms before completing phone verification.

Phone verification connects your request to the correct account and helps protect private records. It must be completed before account access, and support may ask for matching profile details.

These rails may appear in account and transaction records. Legal terms explain how payment references are handled, while a receipt helps us investigate a wallet or QRIS status question.

Yes. Use account help to request a correction and identify the affected profile detail, such as your phone number. We may verify ownership before changing or discussing the record.

Cookies can support sign-in continuity and saved page settings. For a Legal request about cookie use, contact account help and state whether your question concerns access, storage or choice.

We can explain the closure process through account help. Some account or payment records may remain when needed for security, transaction checks or applicable Legal duties.